Refund policy
100% Comfort Guarantee
At VANTA, we stand by the comfort of our underwear, which is why we offer a 100% Comfort Guarantee on your first single pair of underwear. If you’re not completely satisfied, we’re here to help make it right. Please note that this guarantee is valid for 30 days from your purchase date. All shipping costs are non-refundable.
To take advantage of our 100% Comfort Guarantee, please contact us at info@vanta.store with the following information:
- Your full name and order number (found in your confirmation email)
- A brief explanation of your dissatisfaction with the underwear
- Your preference for an exchange (different size or style) or a refund
Returns - Underwear
If you wish to return any pairs of underwear for store credit or a refund, please ensure they are unopened, unworn, and in their original packaging. VANTA reserves the right to refuse any returns that do not meet these conditions.
Returns - Swimwear
To return any swimwear items, they must be returned back unworn and in sell-able condition.
To initiate a return for underwear or swimwear, please email us at info@vanta.store and include your order number and full name. Please note that return shipping costs are not covered by VANTA.
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